Support

Contact EMLAKIE

We typically respond within one business day.

What describes you best?

We'll point you to the right help.

Use the form above for help with your account, a billing question about an optional paid feature such as boosted placement, a problem with a listing you posted, or a report about a listing that doesn't look right. Choosing the option that best matches your situation routes your message to the right person the first time.

A few details make answers faster: the address of the listing you're asking about, the email on your account, and a short note on what you expected to happen versus what you're seeing. Screenshots help more than anything else. If you're reporting a suspicious listing, include the link — reports are reviewed before any action is taken, and you don't need an account to send one. Messages sent here go to EMLAKIE's support team, not to the poster of any listing, so include whatever account detail helps explain the problem.

A question about a specific rental — availability, lease terms, or scheduling a showing — is usually answered fastest through that listing's own page, which has a direct way to message the person who posted it. Landlord questions about the dashboard, importing an existing portfolio of listings, or how boosted placement billing works belong here too, and partnership or press inquiries reach the same inbox. If a listing you reported stays up, that usually means it passed review; you can always reply to reopen the conversation. For anything involving personal safety, say so clearly in your message so it can be prioritized.