Commitment

Accessibility Statement

Last updated: June 14, 2026

EMLAKIE LLC is committed to ensuring that our website is accessible to people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards across all pages and features of our platform.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities including visual, auditory, physical, speech, cognitive, and neurological disabilities.

We are working toward full conformance. Some pages and components are partially conformant, meaning some aspects do not yet fully meet the guidelines. Known gaps are listed under Known Limitations below.

Measures We Take

EMLAKIE takes the following measures to ensure accessibility:

  • Skip-to-main-content link on all pages
  • lang="en" attribute on the root element
  • Keyboard navigation throughout the site
  • Modal dialogs (photo gallery, save search, applicant drawer) trap focus and close on Escape
  • Status and error messages announced to screen readers via role="alert", role="status", and aria-live
  • All embedded map and video iframes include a descriptive title attribute
  • Interactive controls have accessible names via aria-label
  • Decorative images use empty alt text (alt="") so screen readers skip them
  • Color contrast meets or exceeds 4.5:1 for body text and 3:1 for large text
  • Correct heading hierarchy (h1 → h2 → h3) maintained on primary pages
  • Tested with axe-core 4.9 automated scanning and Lighthouse accessibility audit

Known Limitations

While we strive for full WCAG 2.1 AA conformance, some areas may have limitations. We are actively working to resolve these:

  • Listing photo alt text: Property thumbnail images in the landlord dashboard currently use empty alt text. We are working to generate descriptive alt text from listing data (address and property type).
  • User-uploaded content: Photos and descriptions submitted by landlords may not always meet accessibility standards. We encourage landlords to provide meaningful descriptions for any images they upload.
  • Third-party integrations: Some third-party services integrated into our platform (including Google Maps Street View and the AI support chatbot) may have limited accessibility support under their own implementations.

Technical Specifications

Accessibility of EMLAKIE relies on the following technologies:

  • HTML5 semantic elements
  • CSS (Tailwind CSS)
  • JavaScript / React (Next.js)
  • WAI-ARIA roles, states, and properties

Feedback & Contact

We welcome your feedback on the accessibility of EMLAKIE. If you encounter any barrier, have difficulty accessing any content, or need information in an alternative format, please contact us:

EMLAKIE LLC

8549 Wilshire Blvd. #1288

Beverly Hills, CA 90211

📧 support@emlakie.com

We aim to respond to accessibility feedback within 2 business days. We will work with you to provide the information or complete the transaction you need in an accessible manner.

Formal Complaints

If you are not satisfied with our response, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).

© 2026 EMLAKIE LLC · All rights reserved.